For enterprise testing teams, accessing fast and accurate insights from technical documents is critical. Doppelio is a leading provider of testing and test automation solutions that help enterprises validate and optimize their digital experiences. As part of their AI expansion strategy, Doppelio aimed to develop a scalable conversational chat agent that integrates seamlessly into enterprise workflows.
But Doppelio’s original OpenAI-based solution couldn’t consistently process domain-specific data or scale under heavy usage. Performance degraded, users waited, and insights stalled. To fix this, Doppelio partnered with GoML to develop a scalable, multi-tenant AI chat agent for enterprises, powered by Claude 3.5 via AWS Bedrock.